The Internet is reshaping the landscape of all major industries. From retailing and publishing to manufacturing and warehousing, the Internet is creating new efficiencies and inventing new rules for conducting business. Internet-based companies such as eBay.com and Priceline.com have created entirely new business models while Internet enhanced companies such as Dell Computers are saving millions of dollars in transaction and production costs. Given the industry’s newness, managers of Internet companies are moving into uncharted territories without a map or a compass - and doing it at extraordinary speed. When encountering a series of challenges such as high employee turnover (and the resulting inability to attract quality candidates), low employee morale (and the resulting poor customer service and products, higher production costs, lower profits), and accelerated rate of change and uncertainty, most managers lack the understanding and expertise to properly assess and address these issues. “Leading in conditions in which speed is a very big factor […] puts a lot of pressure on all systems. And you have a lot of very young people, and you’re teaching them to be managers at a very accelerated pace without a lot of formal programs.”
(Candice Carpenter, CEO, iVillage)*

It takes special skills to succeed in this distinct environment of uncertainty, chaos and speed. While most managers may possess the courage, intelligence and talents to venture into this new world, they must also have the tools to help them maximize their abilities and skills so that they can create from nothing. Old paradigms do not apply here. Internet managers need to develop the capacity to adapt quickly and effectively. Moment to moment clarity and focus are essential for the long term success of their company. “When there’s nothing that you can follow except your instincts and the little data you’re able to gather in this context of a lot of speed, I think there’s a lot of intuition that goes into these kinds of very fast moving environments.”
(Fernando Espuelas, CEO Starmedia Network)*

Inside Solutions (IS) was conceived to help emerging and established Internet companies succeed in this rapidly growing and chaotic new media world. Unlike other management consulting firms, IS has over 10 years experience with individuals and businesses psychological crisis and trauma prevention and intervention. These unlikely schools have uniquely prepared Inside Solutions to help Internet firms deal with challenges where chaos, crisis and velocity are the norm and not the exception. Using a 3 step methodical process that applies reflection and a unique psychological intervention, IS helps managers recognize their own innate, adaptive, creative powers by helping them to recognize and accept where they are, identify where they want to be, and focus on how to get there. The answers lie within. Inside Solutions provides the essential tools and structure they need to insure the success of their companies.

*Online Pioneers: The Buzz Never Stops, NY Times, 11.21.99, Money & Business, pgs. 1, 14